Why RG

…because of

Our Customer Care Charter

People like being in control of their circumstances and like to know what’s happening. This simple concept lies at the heart of our Customer Care Charter. It’s our promise to look after you and to keep you informed – or your money back!

Client Care Charter

Same day replies are subject to our terms and conditions. Click here for full details.  All forms of correspondence are dealt with promptly and in order of arrival.

Certainty The National Will Register

Have you registered your Will?

RG Solicitors are members of Certainty the National Will Register and when a client makes a Will with us, their Will will be registered with Certainty for FREE.

Why should I register my Will?

If your Will is deemed lost or indeed never written your loved ones and benefactors are exposed to potential financial loss and obviously additional stress.

We hold your Will safely, but we digitally record its location on the Wills register so that benefactors can always locate it when the time comes.

It is a fact that the majority of people (67% in a recent survey) would not know where to locate parents Wills. The passage of time, house moves, and new relationships are all contributing factors to this statistic.

How Do I Register?

Simply call or click on the ‘contact us’ form to request further details.

RG Plus

Moving house can be expensive which is why our RG+ gives you the confidence to make an offer.  We can give you up to £1,650 worth of ‘peace of mind’ should your purchase fall through.  We will cover the cost of a survey, mortgage valuation or arrangement fees on your first property.  We will even cover the cost of your searches on your next property, identical to the first set.

we care and we take the time to understand you and find out what will make you happy. We like getting to know our clients because this means we can do our best for them. Everyone is unique and has different needs. We don’t use a templated approach to legal work, we work the way you want us to.

Client Information Forms -samples

Need assistance in filling in the form?  Click here to read our FAQ’s  to help

Service Principles

We follow these customer service principles:

  • Treat Me Professionally
  • Understand Me
  • Be Transparent With Me
  • Provide Me With Clarity
  • Make Me A Priority
  • Take The Stress Away From Me